About Us

Our Team

Meet the Team

At Surprise Roofing, our dedicated team is committed to protecting the homes of our West Valley neighbors with integrity and precision. We combine technical expertise with a deep understanding of local architecture and climate challenges. From the first inspection to the final shingle, our team prioritizes clear communication, safety, and high-quality workmanship, ensuring every homeowner in Surprise receives the durable, long-lasting roofing protection they deserve.

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Derek Vance

Founder & Local Project Advisor

Derek Vance founded Surprise Roofing to provide quality roof care to homeowners throughout the West Valley. With years of experience regarding Surprise building codes and roofing permits, Derek helps clients avoid common pitfalls like underqualified contractors or hidden fees. He prioritizes fair estimates and strict safety standards to ensure every project meets the highest professional expectations. By focusing on durable installations, he has built lasting customer trust within the community. When he is not on a job site, Derek loves tending to his desert garden under the beautiful Arizona sun.

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Marcus Jenkins

Lead Roofing Inspector

Marcus specializes in identifying structural damage and assessing roof health in the harsh Arizona climate. He conducts thorough onsite inspections, documenting every issue to provide accurate, transparent reporting. His goal is to help homeowners understand their roof's condition so they can make informed, cost-effective repair or replacement decisions.

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Sarah Kincaid

Permitting & Operations Coordinator

Sarah manages all administrative details, including local building permits and project scheduling for our Surprise clients. She keeps the lines of communication open, ensuring every project follows strict municipal regulations. Her organizational skills keep our crew on track, helping us complete installations on time and within the projected budget.

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Robert Thompson

Roofing Foreman

Robert oversees the daily operations on our job sites, focusing on installation quality and strict site safety. With years of experience in the field, he ensures every team member follows proper procedures. His hands-on approach guarantees that each roof meets our company’s high standard for durability and long-term protection.

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Elena Martinez

Customer Success Specialist

Elena is the primary point of contact for our homeowners, handling inquiries, estimates, and follow-up support. She is dedicated to transparent communication throughout the repair process, ensuring that every client feels informed and valued. Elena works hard to address any concerns promptly to ensure a smooth, stress-free customer experience.

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